Refund & Cancellation Policy

Effective Date: July 13, 2026

Thank you for shopping with ComputerOnRental.com, operated by Allroundfix LLC. We are committed to providing quality refurbished computers, laptops, desktops, computer parts, printers, accessories, and dependable customer service.

This Refund & Cancellation Policy explains our terms for order cancellations, returns, refunds, and exchanges.

1. Company Information

ComputerOnRental.com
Operated by Allroundfix LLC

670 River St
Hyde Park, MA 02136
United States

Email: info@ComputerOnRental.com

Phone: +1 (857) 396-0187

2. Order Cancellation Policy

Customers may request cancellation of an order before the order has been shipped.

To request a cancellation, please contact our customer support team as soon as possible and provide:

• Order number
• Customer name
• Email address used during purchase
• Reason for cancellation

Once an order has been shipped, cancellation may no longer be available. In such cases, customers may request a return according to this policy.

3. 14-Day Return Policy

We offer a 14-day return period for eligible products.

Customers must contact us within 14 calendar days from the date of delivery to request a return authorization.

To qualify for a return:

• The product must be returned within the 14-day return period.
• The product must be in the same condition as received.
• All original accessories, cables, chargers, components, and included items must be returned.
• The product must not have physical damage, liquid damage, misuse, unauthorized repairs, or modifications.

Returns submitted after the 14-day period may not be accepted.

4. Return Shipping Responsibility

Return shipping costs are the responsibility of the customer.

Customers must:

• Safely package the product for return.
• Use a trackable shipping service.
• Provide return tracking information when requested.

If a return is required because of:

• A defective product covered under our warranty,
• A product damaged during shipping,
• An incorrect item sent by ComputerOnRental.com,

we will review the situation and provide appropriate assistance.

5. Refurbished Product Condition

ComputerOnRental.com sells professionally tested refurbished technology products.

Refurbished products may have minor cosmetic signs of previous use, including:

• Small scratches
• Minor marks
• Normal wear and tear

These cosmetic characteristics are not considered defects when they match the product description.

Customers are encouraged to review product descriptions and condition information before purchase.

6. Non-Returnable Items

The following items may not be eligible for return:

• Products returned after the 14-day return period
• Products damaged due to misuse or accidents
• Products with missing serial numbers or identification labels
• Products modified or repaired by unauthorized persons
• Software licenses, digital products, or activated keys
• Items returned without required accessories
• Products damaged by improper installation or handling

7. Inspection of Returned Products

All returned products are inspected after receipt.

Inspection may include:

• Verification of product condition
• Testing product functionality
• Checking serial numbers
• Confirming included accessories
• Reviewing reported issues

Refunds will be processed after the return inspection is completed.

8. Refund Process

Approved refunds will be issued to the original payment method used during purchase.

Refund processing time may vary depending on:

• Payment processor timelines
• Banking institutions
• Return inspection completion

Customers should allow reasonable processing time after refund approval.

9. Partial Refunds

A partial refund may be issued if:

• Accessories are missing
• Components are missing
• The product is returned with damage
• The product condition differs significantly from the condition received

Any applicable deductions will be communicated before the refund is finalized.

10. Damaged, Defective, or Incorrect Orders

If you receive a product that is:

• Damaged during delivery
• Defective upon arrival
• Different from the product ordered

Please contact us within 14 days of delivery.

Please provide:

• Order number
• Description of the issue
• Photos or videos showing the problem when applicable

Our team will review the request and provide a suitable resolution.

11. Warranty Coverage

Eligible refurbished products purchased from ComputerOnRental.com include a 3-month limited warranty.

The warranty covers hardware defects that occur during normal use within the warranty period.

The warranty does not cover:

• Accidental damage
• Liquid damage
• Physical damage
• Damage caused by misuse
• Unauthorized repairs or modifications
• Software problems caused by user changes
• Data loss
• Damage caused by improper installation of third-party software or hardware

Warranty claims require proof of purchase and may require troubleshooting or product inspection.

12. Exchange Policy

Product exchanges may be available depending on:

• Product availability
• Warranty status
• Return eligibility
• Reason for exchange

Please contact our support team for assistance with exchange requests.

13. Fraud Prevention

To protect our customers and business, we may verify order information before processing shipments.

Orders suspected of fraud, unauthorized payment activity, or inaccurate information may be delayed, canceled, or refunded.

14. Changes to This Policy

We reserve the right to update this Refund & Cancellation Policy at any time.

Changes will be posted on this page with an updated effective date.

15. Contact Us

For questions regarding returns, refunds, cancellations, or warranty assistance, please contact:

ComputerOnRental.com
Operated by Allroundfix LLC

670 River St
Hyde Park, MA 02136
United States

Email: info@ComputerOnRental.com

Phone: +1 (857) 396-0187

We are committed to providing a transparent shopping experience and reliable support for every customer.